Carla joined XCG's Training & Operations division in a senior administrative role after having spent over 20 years in customer service and sales. Her previous work experience has helped her to ease into her role of XCG Training Program Coordinator. She assumes the role of key business liaison with Regional Municipalities and their Operators. Currently, Carla is managing a wide range of projects such as, course development, recruitment of key training staff and the development and production of training materials.