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Customer Service for Water and Wastewater Operations
Customer Service for Water and Wastewater Operations
(Course Code: AMS104)



This course is specifically designed for water and wastewater utility personnel providing customer service. The emphasis of this course is on how to prepare utility personnel to deliver better customer service. This course provides an overview of strategies for delivering better customer service and dealing with difficult customers. It also includes specialized tips for field personnel.

Duration: 1 Day               Fee: $275 + tax
 
CEU's: 0.7
 
 



Select Your Location, Date and Time

            Record 1 to 10 of 17      NEXT


 Sudbury             September 10, 2010       8:00:00 AM - 4:00:00 PM

 North Bay           September 14, 2010       8:00:00 AM - 4:00:00 PM

 Owen Sound          September 17, 2010       8:00:00 AM - 4:00:00 PM

 London              September 20, 2010       8:00:00 AM - 4:00:00 PM

 Barrie              September 23, 2010       8:00:00 AM - 4:00:00 PM

 Ottawa              September 27, 2010       8:00:00 AM - 4:00:00 PM

 Kincardine          October 22, 2010         8:00:00 AM - 4:00:00 PM

 Midland             October 26, 2010         7:00:00 AM - 4:00:00 PM

 Chatham             October 28, 2010         8:00:00 AM - 4:00:00 PM

 Timmins             November 2, 2010         8:00:00 AM - 4:00:00 PM




Price: $275.00 CAD
(per Course Attendee)

Qty:   


Course Category: Administrations, Management and Safety, More...


This course is specifically designed for water and wastewater utility personnel providing customer service. The emphasis of this course is on how to prepare utility personnel to deliver better customer service. This course provides an overview of strategies for delivering better customer service and dealing with difficult customers. It also includes specialized tips for field personnel.

Duration: 1 Day               Fee: $275 + tax
 
CEU's: 0.7
 
 
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